Sweetwater County Tourism Ambassador Program

Reach a New Level of Guest Service

The Sweetwater County Tourism Ambassador program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience, they are more likely to return in the future and also share their experience with others. Everyone benefits—the visitors, the industry, the local economy, and most importantly, the front-line worker.

Using a locally customized curriculum, the Certified Tourism Ambassador^TM (CTA) program is an industry-recognized certification that aligns the destination's people infrastructure to increase tourism by Enhancing the Visitor Experience^TM. There are currently more than 17,000 CTAs and more than 50,000 who have been certified since the program's inception.

Sweetwater County hospitality and tourism workers

Enroll Yourself and Your Employees Today

To enroll, go to https://www.ctanetwork.com/. Select Wyoming in the drop-down menu and click on Sweetwater County.

Completing one four-hour class with a test score of 75% or higher will gain you a one-year certification.

CTA Class Dates

February 16th: 9 a.m. - 1 p.m. (Deadline to Enroll - February 2, 2023) @ WWCC, Room 1444 (Rock Springs)
March 7th: 3 p.m. - 7 p.m. (Deadline to Enroll - February 21, 2023) @ WWCC, Room 3650B (Rock Springs)
April 17th: 9 a.m. - 1 p.m. (Deadline to Enroll - April 3, 2023) @ WWCC, Room 3650B (Rock Springs)
May 3rd: 10 a.m. - 2 p.m. (Deadline to Enroll - April 19, 2023) @ WWCC, Room 3650B (Rock Springs)

Program Benefits

By becoming a Sweetwater County Certified Tourism Ambassador, you will:

Build valuable skills to help advance your career
Open up networking opportunities
Receive frequent tourism updates on events, county news, etc.
Gain meaningful credentials that denote a commitment to the profession

Thank you for your dedication to turning every SWC visitor encounter into a positive experience! Learn more by downloading our Sweetwater County CTA brochure or enroll today.

Download Brochure Enroll Now