The Sweetwater County Tourism Ambassador program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience, they are more likely to return in the future and also share their experience with others. Everyone benefits—the visitors, the industry, the local economy, and most importantly, the front-line worker.
Using a locally customized curriculum, the Certified Tourism AmbassadorTM (CTA) program is an industry-recognized certification that aligns the destination's people infrastructure to increase tourism by Enhancing the Visitor ExperienceTM. There are currently more than 17,000 CTAs and more than 50,000 who have been certified since the program's inception.
To enroll, go to https://www.ctanetwork.com/. Select Wyoming in the drop-down menu and click on Sweetwater County.
Completing one four-hour class with a test score of 75% or higher will gain you a one-year certification.
By becoming a Sweetwater County Certified Tourism Ambassador, you will:
Thank you for your dedication to turning every SWC visitor encounter into a positive experience! Learn more by downloading our Sweetwater County CTA brochure or enroll today.
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