Sweetwater County Tourism Ambassador Program
Reach a New Level of Guest Service
The Sweetwater County Tourism Ambassador program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience, they are more likely to return in the future and also share their experience with others. Everyone benefits—the visitors, the industry, the local economy, and most importantly, the front-line worker.
Using a locally customized curriculum, the Certified Tourism AmbassadorTM (CTA) program is an industry-recognized certification that aligns the destination's people infrastructure to increase tourism by Enhancing the Visitor ExperienceTM. There are currently more than 17,000 CTAs and more than 50,000 who have been certified since the program's inception.
Enroll Yourself and Your Employees Today
To enroll, go to https://www.ctanetwork.com/. Select Wyoming in the drop-down menu and click on Sweetwater County.
Completing one four-hour class with a test score of 75% or higher will gain you a one-year certification.
CTA Class Dates
- August 31th: 10 a.m. - 2 p.m. @ WWCC, Room 3650B (Rock Springs)
- September 26th: 3 p.m. - 7 p.m. @ WWCC, Room 3650B (Rock Springs)
- October 20th: 10 a.m. - 2 p.m. @ WWCC, Room 3650B (Rock Springs)
- November 9th: 10 a.m. - 2 p.m. @ WWCC, Room 3650B (Rock Springs)
- December 14th: 10 a.m. - 2 p.m. @ WWCC, Room 3650B (Rock Springs)
Program Benefits
By becoming a Sweetwater County Certified Tourism Ambassador, you will:
- Build valuable skills to help advance your career
- Open up networking opportunities
- Receive frequent tourism updates on events, county news, etc.
- Gain meaningful credentials that denote a commitment to the profession
Thank you for your dedication to turning every SWC visitor encounter into a positive experience! Learn more by downloading our Sweetwater County CTA brochure or enroll today.
Download Brochure Enroll Now